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Guest Communication During Coronavirus Crisis: How to Switch Off Your Post-Stay-Message

During such an uncertain and challenging time like the ongoing coronavirus crisis, hoteliers need to stay in control of their guest communication. The current coronavirus pandemic might have forced you to close your doors to the public and you would like to put your communication on “standby”. Therefore, we enabled…

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How to Respond to Guest Feedback via SMS for a More Positive Experience

Digital communication with your guests is not only important before and after their stay, but also during it. Today, travellers expect a different kind of care and interaction than 10-15 years ago. Think, for example, of smartphones, which have become an indispensable part of everyday life. So use this way…

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User Guide Data Privacy – How to be GDPR compliant with Cust…

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How to Uncover the Real Email Address of Expedia Guests

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How to Measure Your Customer Satisfaction with Our NPS Trend…

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How to Enhance your Digital Guest Communication with Our Gue…

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Lasciare le note interne per le valutazioni

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How to Deliver a Seamless Guest Experience and Drive Revenue…

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